News

Resources – Careers

Jan 15, 2021

Careers

AI evolution in the face of COVID-19

Jan 9, 2021

During the past few years, many consumer-focused businesses have used artificial intelligence to help increase sales. The technology, for example, can more successfully suggest products that online shoppers end up buying. Apocalyptically empty malls and new online...

Season’s Greetings

Dec 21, 2020

Season’s Greetings Christmas 2020

COVID-19 as a catalyst for better patient communications

Dec 9, 2020

One of the biggest gaps in healthcare today is the delay that happens after cancellation, a no-show or a change in an appointment. Here's an opportunity to build trust and reliability between providers and patients through technology while keeping everyone protected...

Epic Partners with nuiloa: Two-way Patient Texting Now on App Orchard

Nov 27, 2020

nuiloa (pronounced noo-ee loh-wah), a patient-centric conversation platform created for hospitals and clinics, is now easier to access than ever before. Epic Systems, has made nuiloa’s two-way SMS service and web app service available on their “App Orchard” marketplace.

How Positive Patient Experience Improves Your Hospital Reputation

Nov 2, 2020

What Impact Does Improved Patient Satisfaction Have For A Hospital Organization? Patient satisfaction is more important than ever as medical costs and insurance premiums rise and consumers find a greater financial risk associated with their own care. Consequently,...

Growing Impact of Texting on the COVID-19 Patient Experience

Oct 21, 2020

In this complementary ebook, you will learn more about how healthcare providers are managing patient engagement and providing quality care by:

Embracing texting or SMS, voice and autodialers as patient communication solutions
Focusing on providing a unique patient experience
Staying on the cutting edge of healthcare communication

Smart two-way texting poised to improve pandemic patient communications

Oct 7, 2020

COVID-19 has been a catalyst in innovation for better patient communications. Instant updates, ease in scheduling, and appointment reminders can be easily integrated with your Epic secure texting infrastructure using nuiloa. The wide network of Epic customers in the US provides opportunities to allow for real-time messaging within these organizations.

No-Shows & Outstanding AR in Healthcare – The problem, or merely a symptom?

Sep 30, 2020

The statistics are in, and similar to previous years, no-shows and outstanding accounts receivable are taking a toll on the healthcare industry in the United States, costing the system billions of dollars.

If you are a healthcare provider reading this, it’s likely something you are already far too aware of.