Terms and Conditions

Terms and conditions for all Empower Hope and related websites

Last Updated: [10/18/2023]

Welcome to www.EmpowerHope.ai and www.EmpowerPOLST.com (referred to as the “Website”). Please carefully read and understand the following Terms and Conditions (the “Terms”) before accessing or using this Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website. 

  1. Acceptance of Terms

By using the Website, you affirm that you are a licensed healthcare professional (including, but not limited to, doctors, advance practice providers, nurses, clinical social workers, chaplains, and other licensed healthcare professionals) and that you accept and agree to comply with these Terms. If you do not meet these qualifications or do not agree to these Terms, you must immediately cease using the Website. 

  1. Authorized Use

2.1. Healthcare Documents: The Website provides healthcare professionals with the tools and resources necessary to retrieve, complete, and manage healthcare documents on behalf of patients. You may only use the Website for lawful and authorized purposes, including the retrieval and completion of healthcare documents with and for your patients.

2.2. Patient Information: You may only search for and access patient information on the Website if you have proper authorization to do so. Unauthorized access to patient information is strictly prohibited and will be subject to prosecution to the fullest extent of the law.

  1. User Account

3.1. You may be required to create a user account to access certain website features. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are solely responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use of your account.

  1. Privacy and Security

4.1 Empower Hope takes the privacy and security of patient information seriously. By using the Website, you agree to comply with all applicable laws and regulations governing the privacy and security of patient data, including the Health Insurance Portability and Accountability Act (HIPAA) in the United States.

4.2 You must maintain the confidentiality and security of patient data and not disclose any patient information to unauthorized individuals or third parties.

  1. Feedback

5.1 If Subscriber provides any feedback to Empower Hope concerning the functionality and performance of the Services ( including identifying potential errors and improvements), Subscriber hereby assigns to Empower Hope all right, title, and interest in and to the feedback, and Empower Hope is free to use the feedback without payment or restriction.

  1. Prohibited Activities

6.1. You agree not to engage in any of the following prohibited activities while using the Website:

  • In any way that violates any federal, state, or local law or regulation or professional rule applicable to you and your use of the Services, including, without limitation, those relating to patient privacy, medical care and treatment, including the Health Insurance Portability and Accountability Act (HIPAA), physician self-referrals (the Stark law), or text messaging (the Telephone Consumer Protection Act).
  • In any way that violates or conflicts with any agreement to which you are a party, including any agreement with your employer.
  • Unauthorized access to patient information.
  • Use of the Website for any unlawful purpose or in violation of applicable laws and regulations.
  • Posting or transmitting any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Attempting to gain unauthorized access to the Website or its systems.
  • Interfering with the proper functioning of the Website.
  • Impersonating another person or entity or providing false information.
  • To engage in any other conduct that inhibits anyone’s use or enjoyment of the Service or which, as determined by us, may harm Empower Hope or users of the Service.

Additionally, you agree not to:

  • Copy any of the material made available through the Service for commercial purposes, including through the scraping of content.
  • Attempt to obtain unauthorized access to or interfere with the Service, any Empower Hope computer system, software or network, including through reverse engineering, decompiling, deriving source code or uploading malicious code or code snippets.
  • Tamper with, breach or attempt to probe, scan, or test for vulnerabilities in the Service or Empower Hope’s computer systems, network, security elements, or any other protective measures associated with the Service.
  • Use any software, devices, scripts, robots, or any other means or process to view, access, or “scrape” the Service or otherwise copy information from the Service or to transmit any communications using the Service, including, without limitation, faxes or member messages.
  • Reproduce or redistribute content provided through the Services, including through “framing” or “mirroring” or through third parties, without Empower Hope’s consent.
  • Reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Services or any related technology that is not open source.
  • Monitor the availability, performance, or functionality of any of the Services for any competitive purpose.
  • Deep-link to any of our websites (i.e., linking to an Empower Hope web page other than the Empower Hope, Empower POLST, or Empower My Plan home page) unless expressly approved by Empower Hope in writing on a case-by-case basis.
  • Infringe or use any of our brands, logos, trademarks or other proprietary marks in any business name, email, URL, or other context, unless expressly approved by Empower Hope in writing.
  • Introduce into the Service any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Otherwise, attempt to interfere with the proper working of the Service, or any portion thereof.
  1. Intellectual Property

7.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Empower Hope, Inc. and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent. You may use such content solely for the purpose of completing healthcare documents with and for patients. 

  1. Termination

Empower Hope reserves the right to terminate your access to the Website at any time, with or without notice, for any reason, including but not limited to violations of these Terms, legal requirements, or policies. 

  1. Disclaimer of Warranties

The Website is provided on an “as-is” basis, and Empower Hope makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or suitability of the content or services provided.

  1. Limitation of Liability

In no event shall Empower Hope, Inc., its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of your use or inability to use the Website.

  1. Changes to Terms

We reserve the right to update and modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of the Website after posting changes constitutes your acceptance of the updated Terms.

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of Nevada, without regard to its conflict of law principles.

  1. Contact Information

If you have any questions or concerns about these Terms or the Website, please contact us at:

304 S. Jones Blvd #1061
Las Vegas, NV 89107

By accessing and using the Empower Hope Healthcare Website, you affirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using the Website.

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