According to a report published by the United States Census Bureau in 2016, a new demographic trend has emerged. By 2020, people over the age of 65 will outnumber children under 5. And by 2050, the percentage of people 65 and over will be more than twice the percentage of young children. This so-called “demographic earthquake” is expected to start taking effect on the global labour market.
This means, among others, that the number of people who need medical assistance is also on the rise. The healthcare industry must find the resources to adapt to this new demographic trend. Robotic process automation in healthcare should thus be taken full advantage of, in the attempt to provide adequate medical care to a larger number of people.
Robotic Process Automation (RPA) might not be one of the first options discussed when considering the implementation of process automation in the healthcare industry, but it is a place where RPA has the potential for great transformation.
RPA is essential to streamlining back-office processes in order to eliminate paperwork and reduce the amount of time it takes to process files. However, RPA goes far beyond these simple tasks. It helps healthcare providers not only reduce costs and gain efficiency, but also increase the quality of patient care and the amount of time spent with patients.
6 Pre-Visit Scripts toReduce Admin Costs Infographic with Voice and SMS A.I Campaigns Streamline your access to care. The campaigns in this visual resource will show you how SMS and voice AI automation can minimize no-shows, expedite check-ins, and drive patient...
In this complementary ebook, you will learn more about how healthcare providers are managing patient engagement and providing quality care by:
Embracing texting or SMS, voice and autodialers as patient communication solutions
Focusing on providing a unique patient experience
Staying on the cutting edge of healthcare communication